Chargeback and Retrieval Department

The Ignite Payments Chargeback and Retrieval Department defends its merchants’ rights by making sure that the MasterCard or Visa dispute resolution guidelines have been met when the cardholder-issuing banks send us transaction receipt requests and contested transactions.

The Chargeback and Retrieval Department protects our merchants and reaches favorable resolutions for them. To achieve this, the department reviews the merchant’s responses to transaction requests and contested transactions for completeness and proper documentation.

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I was totally confused about opening up a merchant account until I visited "Ignite Payments' website". I called and somebody picked up immediately. It was nice having someone to talk too and guide me in the right direction. They made the process quick and painless with NO headaches. I highly recommend this company.
Marc Simmons
MSI Construction
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