POS Help Desk

First Data Independent Sales merchants can always rely on representatives from the POS Help Desk to answer questions about their point-of-sale (POS) processing equipment, 24 hours a day, 7 days a week, in more than 140 languages and dialects.

New FDIS merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment, and all merchants can call when they need a terminal downloaded with a processing application.

When merchants encounter a terminal challenge, the Help Desk troubleshoots the issue and, in most instances, can fix it over the telephone. If necessary, the POS representative sends replacement equipment the same day.

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What our client says
I was totally confused about opening up a merchant account until I visited "Ignite Payments' website". I called and somebody picked up immediately. It was nice having someone to talk too and guide me in the right direction. They made the process quick and painless with NO headaches. I highly recommend this company.
Marc Simmons
MSI Construction
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