POS Help Desk

Ignite Payments merchants can always rely on representatives from the POS Help Desk to answer questions about their point-of-sale (POS) processing equipment, 24 hours a day, 7 days a week, in more than 140 languages and dialects.

New Ignite Payments merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment, and all merchants can call when they need a terminal downloaded with a processing application.

When merchants encounter a terminal challenge, the Help Desk troubleshoots the issue and, in most instances, can fix it over the telephone. If necessary, the POS representative sends replacement equipment the same day.

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Why Ignite Payments?
  • NO Setup Fees!
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Top Rated Merchant Account Provider for over a Decade
What our client says
I was totally confused about opening up a merchant account until I visited the CardConnect Paradise website. I called and somebody picked up immediately. It was nice having someone to talk too and guide me in the right direction. They made the process quick and painless with NO headaches. I highly recommend this company.
Marc Simmons
MSI Construction
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